Shipping policy

 This Shipping Policy for Positivelyuu was last updated on 9/01/2023.

1. SHIPPING AND DELIVERY OPTIONS

Domestic Shipping:

Standard (5-8 Business days): Prices varies based on location. 

2. PROCESSING TIME

Orders are processed within 3 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer. 

3. CANCELLATIONS 

After an order is submitted, processing begins, and the order cannot be canceled. If there are questions about cancelling an order, please contact us. 

4. RETURNS 

Returns will be accepted within 30 day(s) from the original purchase date. Items must be returned unused and in original condition. 

5. DELAYED ORDERS 

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status. 

6. DAMAGED ORDERS

Positivelyuu is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider. 

7. SHIPPING RESTRICTIONS 

- orders cannot be shipped to P.O. boxes -

8. CONTACT

For questions about this shipping policy please contact

Email: positivelyuu@gmail.com